We will use your personal information for a limited number of purposes and always in line with our responsibilities, where there is a legal basis, and in line with your rights under the General Data Protection Regulation (GDPR).
In general, we process your information in order to:
- contact you
- communicate with you
- confirm your Identity
- to provide services to you
- monitor our performance in providing services to you
- understand your needs
- obtain your opinion
- meet various legal requirements and statutory obligations
- prevent crime or fraud
- detect crime or fraud
- process financial transactions
- for general processing where you have given your consent for us to do so
- protect individuals from harm or injury
- allow the statistical analysis of data so we can plan the provision of services
- fulfill our duty to improve the health of the population we serve
- where it is permitted under the GDPR (for example to comply with legal obligations or for us to seek legal advice or undertake legal proceedings)
We aim to keep your information accurate and up to date.
You can help us to do this at any time by letting us know if any of the information you have given us changes, such as your address. Visit our CONTACT US front page for more details.
We may process your information overseas using ICT systems and services that are hosted outside the European Economic Area, but only with data processing agreements that meet our obligations under the GDPR.